# Find your way around the workspace

> The CallUltra workspace follows the work from agent setup to call review and follow-up.

Reviewed: 2026-09-30

Source: https://docs.callultra.com/documentation/workspace

## Workspace areas

| Area | Use it for |
| --- | --- |
| Agents | Create prompts, choose voice settings, manage files, and test agent behavior. |
| Campaigns | Prepare lead lists, configure dialling rules, launch campaigns, and review progress. |
| Phone Numbers | Buy or connect numbers and assign them to calling workflows. |
| Call Logs | Inspect call status, outcome, transcript, and recording. |
| Integrations | Connect supported CRM, calendar, messaging, and spreadsheet services. |
| Analytics | Review call volume, outcomes, performance charts, and AI generated insights. |

## A practical daily rhythm

1. **Check live calls** — Review active calls and identify anything that needs a human response.
2. **Review call evidence** — Listen to a sample of recordings and compare it with the transcript and outcome.
3. **Adjust one thing** — Make a focused change to the prompt, voice, list, or campaign settings.
4. **Run another test** — Use a Quick Call to verify audio and behavior before increasing campaign volume.

## Dashboard at a glance

![CallUltra dashboard overview](https://docs.callultra.com/assets/dashboard-tour-01-overview.webp)

The overview brings call activity and operational signals into one workspace.